Privacy Policy
At Handcrafted Joy, safeguarding your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, make purchases, or communicate with us.
Information We Collect
When you visit our website or make a purchase, we may collect the following information:
– Personal Information: Name, email address, shipping address, and payment details required for processing orders and delivering products.
– Device Information: IP address, browser type, and operating system collected through cookies and similar technologies.
– Usage Information: Browsing activity on our website, such as pages visited and products viewed, to enhance your experience and improve our services.
How We Use Your Information
We use the information collected for the following purposes:
– Processing orders, payments, and deliveries, ensuring the smooth fulfilment of your purchases.
– Communicating with you regarding your orders, inquiries, or account-related matters.
– Sending marketing communications, such as newsletters or promotional offers, if you have opted in to receive them.
– Enhancing and optimising our website, products, and services based on your feedback and usage patterns.
– Protecting against fraud, abuse, or unauthorised access to our systems and ensuring the security of your information.
Information Sharing and Disclosure
We are committed to protecting your privacy and will not share your personal information with anyone except for the following purposes:
– Processing payments through trusted payment processors to facilitate transactions securely.
– Fulfilling orders and deliveries through reputable shipping carriers to ensure the timely receipt of your purchases.
We do not sell, rent, or disclose your personal information to third parties for their marketing purposes.
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to access, correct, or delete your personal information, as well as to object to or restrict its processing. To exercise these rights or inquire about your data, please contact us using the information provided below.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy as needed. Any changes will be posted on this page, along with the effective date of the updated policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at Handcrafted Joy.
Thank you for trusting Handcrafted Joy with your personal information. We are dedicated to maintaining your privacy and providing a secure online experience for all our customers.